With our fundamental ethos that people matter, we’ve always been ‘user-centric’ — it’s inherent in everything we do. Which is why audience and stakeholder engagement has become such a core part of how we work. Whether we’re redesigning a website or developing practical toolkits, we find flexible ways to collaborate with experts and end users to ensure our communication meets a real need and works well in the real world.
How we Co+Create
Built on the principles of design thinking, our Co+Create framework is a proven way of working efficiently with patients, patient advocacy groups, healthcare professionals, pharmaceutical companies and agencies. It ensures end-users and collaborators play an active part in shaping the aims and approaches of a project, as well as testing and improving the final outputs.
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Patient Engagement for the Life Sciences
A practical handbook for anyone striving to incorporate the patient voice into the delivery of medicines, from research and development through to healthcare settings. Written by a client and produced by us, it provides the rationale for life science companies to embrace and partner with patients to deliver the medicines they want, as well as a tangible framework of how this can be achieved with them.
Knowing that sometimes the greatest barrier to taking part in a clinical trial is understanding what one actually is, we developed this podcast to help provide accessible answers to the most common questions.
Health literacy in practice: deciphering a hospital letter
Using the principles of health literacy, we transformed a hospital letter into something we can all understand.
Celebrating award-winning patient-centricity
Every year, we choose to sponsor 'Patient Programmes' at the PM Society Digital awards. In this blog we delve deeper into why patient voices are so crucial in developing healthcare solutions that connect and make a real difference.