Project Manager

Reporting to

Senior Project Manager

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About us

Cuttsy+Cuttsy is an award-winning, employee-owned healthcare communications agency. Our founders are still actively involved, and everyone here has a shared stake in what we build together.

We create work that makes a real difference to people’s lives. This includes patient engagement, clinical trial support, and healthcare communications that help people better understand their health.

We’re proud to hold Investors in People Platinum and to be recognised as a top 10 Campaign’s Best Places to Work 2024. Our culture is built on trust, flexibility, and supporting each other to do our best work.

As we enter an exciting new chapter, with ambitious plans to grow over the next two to three years, we are looking for a Project Manager to join our team.

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What you’ll be working on

Our work is varied and grounded in real patient and healthcare needs. You might be:

• Delivering clinical trial recruitment and retention campaigns that help patients understand, engage, and stay involved in studies
• Creating patient and HCP materials that make complex information clear and easy to understand
• Managing digital and print communications, from websites and animations to leaflets and toolkits
• Supporting disease awareness campaigns that address real gaps in understanding and engagement
• Working on projects shaped by patient insight, co-creation, and audience needs

A big part of our work is making information easier to understand. We focus on clarity, accessibility, and health literacy, helping people make informed choices about their health.

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About the role

As a Project Manager, you will be responsible for managing the delivery of projects across our clinical trial engagement and healthcare communications portfolio.

Your work will directly support patients, healthcare professionals and clinical research, so you’ll need a strong eye for detail and a good understanding of audience needs.

You will act as the main day-to-day client contact for allocated projects, ensuring smooth communication and coordination. You will run client and internal project meetings, maintain clear documentation and ensure agreed actions are progressed.

You will coordinate internal teams and suppliers to ensure projects are delivered on time, within approved scope and budget, and to a high standard. You will be solution-focused and proactive, identifying risks early, resolving challenges efficiently and maintaining control throughout the project lifecycle.

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Key responsibilities

Project management

• Manage individual projects from initiation through to completion
• Act as the main day-to-day client contact for allocated projects, ensuring smooth communication and coordination
• Run client and internal project meetings, ensuring clear actions and follow-up
• Develop project timelines, monitor milestones, and communicate any changes to stakeholders
• Coordinate internal teams and suppliers to ensure aligned and efficient delivery
• Proactively identify and manage project challenges, resolving issues in a timely manner
• Collaborate closely with Creative, Content, and Strategy to ensure seamless execution of projects
• Ensure completion of quality review processes across projects
• Ensure regular project debriefs are conducted

Financial management

• Manage project budgets, ensuring accuracy in forecasting, invoicing, and reconciliations
• Identify scope changes early, work with relevant client service team members to manage financials effectively and align with company goals
• Monitor time tracking against approved scope
• Escalate financial risks where appropriate

Team collaboration

• Mentor team members and foster a culture of collaboration and accountability
• Help create a positive and supportive team atmosphere by staying upbeat, working collaboratively, and encouraging a culture of respect and open communication

Key skills and experience

• 18+ months of project or account management experience, particularly in healthcare communications agency
• Strong proven project management skills
• Clear and confident verbal and written communication
• Good financial understanding and confidence managing project budgets
• Teamwork oriented with an ability to multitask and adapt while building relationships at all levels
• Solution focused and proactive in a fast-paced environment
• Life science degree or equivalent scientific understanding or project management qualification desirable

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Essential attributes

You’ll be organised, dependable, and confident managing projects independently.

You’ll remain calm under pressure and take a proactive approach to problem solving.

You’ll build strong relationships across teams and communicate clearly. You’ll take pride in delivering work that is accurate, clear, and meets the needs of the audience.

You will contribute positively to a collaborative and accountable delivery environment, upholding the company’s values, vision, and culture.

This job description serves to illustrate the scope and responsibilities of the role and is not intended to be an exhaustive list of duties. You may be expected to perform other job-related tasks as necessitated by the development of the role and the development of the business. It does not form part of your employment contract and may be reviewed.

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This is a hybrid role and applicants must have the right to work and be based in the UK.

Upload your CV and covering letter.

If you have any questions about the role or Cuttsy+Cuttsy, don’t hesitate to get in touch via email: katemccabe@cuttsyandcuttsy.com