Patient Medical Writer

Reporting to

Content Director

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About us

Cuttsy+Cuttsy is an award-winning, employee-owned healthcare communications agency, with our founders still actively involved. We are dedicated to delivering meaningful, innovative solutions that make a genuine difference to people’s lives – whether that’s through patient engagement, clinical trial support, or healthcare communications. Collaboration, sustainability, and a strong focus on people are at the heart of everything we do.

We are proud to hold the Investors in People Platinum accreditation and to have been recognised as a top 10 award winner of Campaign’s Best Places to Work 2024. Our unique culture combines flexibility and trust, with a commitment to looking after our team. From promoting personal development to prioritising wellbeing, we strive to ensure our people feel valued, supported, and empowered.

At Cuttsy+Cuttsy, we don’t just work together – we succeed together, delivering impactful results for clients and making a real difference to patients and healthcare professionals worldwide.

As we enter an exciting new chapter, with ambitious plans to grow over the next two to three years, we are looking for a Patient Medical Writer to join our team.

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What you’ll be working on

Our work is varied and grounded in real patient and healthcare needs. You might be:

• Creating clinical trial materials that help patients understand what taking part involves and make informed decisions about participation
• Creating materials for site staff and referring healthcare professionals to support study awareness and conversations with potential participants
• Developing digital and print communications, from websites and animations to study guides, leaflets and toolkits
• Creating disease awareness and educational materials that help people better understand their health
• Working on projects shaped by patient insight, co-creation, health literacy and audience needs

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About the role

This is a medical writing role with a clear specialism: creating content for patients, caregivers, clinical trial participants and healthcare professionals involved in clinical trials and patient care.

As a Patient Medical Writer, you will combine a sound understanding of healthcare and science with excellent writing skills to turn complex information into content that is clear, accurate, engaging and appropriate for the audience. You will think carefully about what people need to know and how best to communicate it, without losing important scientific or medical detail.

You will already have professional experience creating healthcare or medical content, including content for patients or other non-specialist audiences. You may already be a medical writer with experience in patient communications, or a healthcare writer with strong scientific grounding and experience of working with regulated content.

The role offers the opportunity to continue developing your expertise in patient-centred communication, health literacy and behaviour change within a supportive and collaborative agency environment.

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Key responsibilities

• Research, write, edit and reference accurate, engaging content for patients, caregivers, clinical trial participants and healthcare professional audiences
• Translate complex scientific, medical and study information into clear, useful content without losing accuracy or important nuance
• Adapt writing style, tone and complexity to meet the needs of different audiences
• Apply health literacy, plain-language and patient-centred communication principles to support understanding and informed decision-making
• Develop content that reflects patient needs, perspectives and experiences, drawing on patient insight, research and audience needs
• Develop knowledge across a variety of therapy areas, clinical trials and healthcare topics
• Apply relevant compliance requirements and industry standards to your work
• Collaborate with colleagues across Content and Strategy, Client Services, Design and Production to deliver high-quality communications
• Contribute ideas and recommendations to content development, messaging and creative discussions
• Participate confidently in internal and client meetings, explaining and discussing content recommendations where appropriate
• Use AI tools responsibly and appropriately to support research, content development, quality checking and productivity, while maintaining high standards of accuracy, originality and human judgement
• Manage your workload independently and proactively, identifying challenges early and taking appropriate action to keep projects on track

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Key skills and experience

• 18+ months’ professional healthcare or medical writing experience, ideally within a healthcare communications, medical communications, pharmaceutical or clinical research environment
• Degree-level qualification, or equivalent experience, in life sciences, health sciences, psychology, communications or a related discipline
• Excellent writing, editing and proofreading skills, with strong attention to detail
• Ability to understand complex scientific and medical information and communicate it clearly and accurately for different audiences
• Experience creating content for patients or other non-specialist healthcare audiences
• Understanding of health literacy, plain language and patient-centred communication
• Strong research and referencing skills, including the ability to assess the reliability of sources
• Experience working across different formats and channels. Experience with digital, video or animation content would be useful
• Confidence collaborating with multidisciplinary teams and discussing work with clients
• Comfortable using technology and digital tools, with an interest in learning how AI can support content creation, research and productivity
• Familiarity with the ABPI Code, Veeva Vault or other healthcare review processes would be an advantage

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Essential attributes

You will be a thoughtful, curious writer who cares as much about the person reading the content as the information it contains. You will be comfortable getting to grips with complex science, but your instinct will be to make it clearer, more relevant and more human.

You will bring sound judgement, empathy and attention to detail. You will ask good questions, think ahead, challenge unclear language and make sensible day-to-day decisions. You will be collaborative and open to feedback, while taking positive ownership of your work and the outcomes you help deliver.

Above all, you will want to create healthcare communications that people can understand and use, while meeting the accuracy and compliance standards our clients expect.

If you’re earlier in your writing career and don’t yet meet all of the criteria, but have relevant healthcare writing experience and are keen to develop, we’d still love to hear from you. Please include a cover letter telling us about your experience to date and where you’d like to take your career.

We’re open to both hybrid and fully remote working arrangements for this role. Applicants must be based in the UK and have the right to work here.

Upload your CV and covering letter.

If you have any questions about the role or Cuttsy+Cuttsy, don’t hesitate to get in touch via email: katemccabe@cuttsyandcuttsy.com