Account Executive

We are an award-winning healthcare communications agency that specialise in creating meaningful, innovative solutions to improve lives, whether through patient engagement, clinical trial support, or healthcare communications. Collaboration, sustainability, and a strong focus on people are at the heart of everything we do.

As Account Executive, you'll support the client services team with the day-to-day running of accounts and projects, helping to exceed client expectations. This role requires effective coordination with internal teams, clients and suppliers to ensure projects are delivered on time and within budget and scope. You will handle various aspects of accounts and project management, from budget estimation to quality review, ensuring excellent standards are always upheld.

Key Responsibilities:

Client interaction‍

• Act as the main day-to-day contact for allocated clients, ensuring smooth communication and coordination
• Attend client meetings and take clear, concise meeting minutes for effective project follow-up
• Ensure that all deliverables are aligned with the client’s vision and objectives

Financial management

• Create budget estimates, scopes of work and time summaries for client projects
• Monitor and reconcile time and budgets

Problem solving and project management

• Be solution focused and stay proactive in supporting more senior team members in addressing any client challenges that may arise
• Work closely with cross-functional colleagues to resolve project-related issues, ensuring the best possible outcomes for our clients
• Develop project timelines, monitor and communicate key dates and any changes to all stakeholders, and ensure milestones are met
• Manage individual projects from concept to completion with support from senior team members
• Ensure all relevant teams receive a thorough brief on project details
• Follow and complete the quality review process for all projects
• Monitor and manage print requests, coordinating with internal teams and updating clients on progress
• Assist in the development of project proposals
• Provide administrative support to the client service team and wider company as needed, fostering an open and positive culture
• Help create a positive and supportive team atmosphere by staying upbeat, working collaboratively, and encouraging a culture of respect and open communication

Key skills and experience:

• Degree in Life Sciences, Communications, or Marketing
• Proficient in Microsoft Office Suite
• Excellent organisational and time management skills
• Excellent verbal and written communication
• Teamwork-oriented with an ability to multi-task and adapt whilst building relationships at all levels
• Strong attention to detail and good proofreading skills
• Solution-focused and proactive in a fast-paced environment

Essential attributes:

A strong candidate will have excellent organisational skills, attention to detail, and a proactive, solution-oriented approach. They will thrive in a fast-paced environment and demonstrate enthusiasm for collaborating across teams to deliver outstanding results, whilst upholding the value, vision and culture of the company.

Our unique culture combines flexibility and trust with a commitment to nurturing our team. We offer a competitive benefits package, including a starting allowance of 20 days’ holiday (rising to a maximum of 25 days for long service, plus shut down between Christmas and New Year and a day off for your birthday, both in addition to annual leave), pension, private healthcare for you and your family, investment in your professional development, and annual free trainers! If you are looking for a change, or simply want to join an award-winning company that makes a difference, let’s talk.

Applicants must have the right to work in the UK.

‍Upload your CV and covering letter

If you have any questions about the role or Cuttsy+Cuttsy, don’t hesitate to get in touch via email: katemccabe@cuttsyandcuttsy.com

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