Account Manager

Are you an Account Manager or an experienced Account Executive looking for your next challenge? If so, we can't wait to hear from you.

We are a growing strategic healthcare communications agency looking to expand our team. You would be joining our mission of making a positive difference in people’s lives. At Cuttsy+Cuttsy, people are the focus of everything we do, from patients through to our own team.

As Account Manager, you will work within our team to deliver client projects and identify opportunities for new business. You will be an excellent communicator, as your role will be pivotal to ensuring happy clients through great project delivery, from planning and execution to facilitation of both internal teams and external suppliers.

Projects you get involved in may vary from disease awareness campaigns through to healthcare training programmes, events and more. Every project will be unique to the client and audience's needs. Your focus will always be on exceeding client expectations.

The Account Manager role would be ideal for someone who has worked in an accounts and/or communications role and is ready for more responsibility. You will also have a keen interest in healthcare and feel motivated to work on projects that will ultimately improve patients’ lives.

Key responsibilities:

  • Develop and maintain strong and trusted relationships with all clients
  • Proactively identify client needs and new opportunities for the agency
  • Organically and pro-actively grow the business in line with account plans
  • Ensure projects are driven and delivered on time, on budget and on client strategy  
  • Financial responsibility for client budgets, including reconciliations and forecasting, as well as identifying and managing changes of scope
  • Convert client challenges into internal briefs
  • Participate in proposal development
  • Regularly review projects with clients and internal teams
  • Maintain an open and positive culture within the client services team
  • Uphold the values, vision and culture of the company  

Key skills and experience:

  • 18+ months’ experience in an accounts and/or communications role within a healthcare agency
  • Proven experience of gaining, growing and maintaining client relationships
  • Experience in managing multiple communications projects at the same time, including planning, delivery and evaluation
  • Experience in domestic and international markets

Essential attributes:

  • Life science, communications or marketing degree
  • Excellent organisational skills and time management
  • Excellent verbal and written communication skills
  • Effective teamwork skills
  • Ability to adapt to build effective relationships at all levels
  • The ability and enthusiasm to work in a fast-paced environment
  • Good Microsoft Office skills

We offer a competitive benefits package, including a starting allowance of 20 days’ holiday (rising to a maximum of 25 days for long service, plus shut down between Christmas and New Year and a day off for your birthday, both in addition to annual leave), pension, private healthcare for you and your family, investment in your professional development, and annual free trainers! Flexible working is an option for all our team. If you are looking for a change, or simply want to join an award-winning company that makes a difference, let’s talk.

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If you have any questions about the role or Cuttsy+Cuttsy, don’t hesitate to get in touch via email:

Your Work-Life Balance

We believe in living the value and culture of our company and very much promote a healthy work-life balance for all the team. The following benefits contribute to this:

Flexible working:

We believe that what’s important is not when and where we work, but how and what we achieve, so talk to us about what you are looking for

‘No long hours’ policy:

Guidance against working too many hours in the week — something which is usually against the marketing agency norm

Climate Positive Workforce:

Each month we donate through Ecologi to offset the carbon we produce in both our personal and professional lives

Where will you be working?

As our team continues to grow, we ran out of desk space! This meant we needed to take the next step in finding ourselves a new home. As a result, we were very excited to secure a fantastic new office space at ‘The Works’ in Sawston.

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